Privacy Policy

Privacy Policy

Pipeline Co., Ltd. ("Company") sets forth the following policy regarding the handling of personal information.

This policy is based on applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant global privacy regulations. If separate privacy policies apply to specific services provided by the Company, those policies shall take precedence for those services.

1. Compliance with Laws and Guidelines

The Company complies with applicable data protection laws, regulatory guidelines, and this Privacy Policy when handling personal information.

2. Collection of Personal Information

The Company collects personal information lawfully and fairly through appropriate means.

3. Purpose of Use of Personal Information

The Company shall use collected personal information within the scope of the following purposes or as clearly indicated at the time of collection. The Company will not use personal information beyond these purposes unless explicit consent is obtained or permitted by law:

• To provide the Company's services ("Company Services").
• To provide after-sales support and respond to inquiries.
• To inform users about new services, products, and updates.
• To process data on behalf of third parties when acting as a service provider.
• To create anonymized and statistical data that cannot be used to identify individuals.
• To analyze browsing and purchase history for personalized advertising and marketing.
• To process recruitment applications, conduct screenings, verify applicants' identities, and maintain hiring records.
• To manage employment-related matters, including payroll, benefits, tax compliance, and social security procedures.

4. Entrustment of Personal Data Processing

The Company may entrust the processing of personal data to third-party service providers within the scope necessary to fulfill the above purposes. In such cases, only the minimum required information is shared, and appropriate safeguards are implemented.

5. Disclosure of Personal Data to Third Parties

The Company will not disclose personal data to third parties except in the following cases:

• With the prior consent of the individual.
• When required by law.
• When necessary to protect life, health, property, or other vital interests.
• When cooperating with government agencies to fulfill legal obligations.

6. Management of Personal Data

1. Accuracy and Retention

The Company strives to keep personal data accurate and up to date. Personal data will be deleted when no longer necessary for the intended purposes.

2. Security Measures

The Company implements appropriate security measures to prevent unauthorized access, data leaks, loss, or damage.

3. Employee Awareness and Training

Employees handling personal data receive training and are supervised to ensure compliance with privacy laws and Company policies.

4. Supervision of Service Providers

When outsourcing data processing, the Company selects providers with strong security practices and ensures compliance through monitoring and contractual obligations.

7. Rights of Individuals Regarding Personal Data

Users or their authorized representatives may exercise the following rights regarding their personal data:

• Right to Be Informed: Users have the right to know how their data is being used.
• Right to Access: Users can request details of their stored personal data.
• Right to Rectification: Users can request corrections to inaccurate data.
• Right to Erasure ("Right to Be Forgotten"): Users can request deletion of their data, subject to legal exceptions.
• Right to Restrict Processing: Users can request limits on how their data is processed.
• Right to Data Portability: Users can request their data in a structured, commonly used format.
• Right to Object: Users can object to certain data processing activities, such as direct marketing.
• Right to Lodge a Complaint: Users can file complaints with a relevant data protection authority if they believe their rights have been violated.

8. How to Make Requests Related to Personal Data

To exercise any of the above rights, users should submit a written request along with identification documents to the designated contact point listed below. Requests will be processed promptly and in accordance with applicable laws.

The Company will use personal information provided in such requests solely for the purpose of responding and will handle it securely. Please note that submitted documents will not be returned.

9. Use of Cookies

The Company uses cookies to enhance user experience and improve the usability of its website and services. These cookies collect browsing history but do not directly identify individuals.

Users can configure their browser settings to refuse cookies, receive notifications when cookies are being sent, or delete existing cookies. Even if cookies are disabled, users can continue to use the Company’s services and website, although some features may not function properly.

For details on how to configure cookie settings, please refer to the documentation provided by your browser’s manufacturer or service provider.

10. Changes to the Privacy Policy

The Company may review and update this Privacy Policy as necessary. Any changes will be effective from the date of publication of the revised policy. Users are encouraged to review this Privacy Policy periodically to stay informed about how their personal information is handled.

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Contact Information

For inquiries related to this Privacy Policy or personal data handling, please contact:

Pipeline Pte. Ltd.

email: privacy at ppln dot co

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